Quality management at TRUMPF
TRUMPF stands for quality, innovative solutions, and highly efficient processes, with which we offer our customers real added value.
We are able to implement our quality principles in our work and products through a uniform quality management system – a standard that applies across the entire TRUMPF Group. Our nine quality principles guide us in our collaborative work, as well as in the continuous improvement of our processes and products.
We live out our principles methodically and on-site
Continuous improvement is not something we leave to chance – instead we take a methodical approach. In practice, we constantly take a fresh approach to improving ourselves with the steps "plan", "do", "check", and "act". This does not happen from the "top down", but rather "on-site" as situations arise, together with those involved.
The A3 method and 8D report provide us with structured guidance through the problem-solving process.
For complicated issues, we use the DMAIC process and its statistical tools from the 6 Sigma method.
In addition to preventive and reactive quality measures, it is also important to us that we effectively check the relevant components and features.